Terms & Conditions

1. Service Overview

Our texting service provides convenient communication regarding our range of services, including income tax preparation, payroll services, bookkeeping, sales tax reporting, money transfers, and bill payments. While we strive to ensure prompt and accurate communication, the texting service is not a substitute for in-person consultations or detailed documentation requirements.

2. User Responsibilities:

Users must provide accurate, complete, and truthful information when engaging with our texting service. It is the user’s responsibility to comply with all applicable laws and regulations. Misuse of the service, including harassment, spamming, or any illegal activities, is strictly prohibited.

3. Prohibited Activities

Users may not use the texting service to: • Send harmful, abusive, or fraudulent messages. • Share copyrighted material without proper authorization. • Engage in any activity that disrupts the service or violates applicable laws.

4. Fees and Charges

While the texting service itself is offered at no additional charge, standard messaging and data rates may apply as per your mobile carrier’s terms. Any fees for our primary services (e.g., tax preparation, payroll) will be disclosed separately and billed according to the terms agreed upon during service engagement.

5. Termination of Service

We reserve the right to terminate access to the texting service for any user who violates these terms, engages in prohibited activities, or abuses the service. Termination may also occur if required by law or due to unforeseen technical issues.

6. Liability Limitations

We are not liable for interruptions, delays, or errors in the texting service caused by technical issues or external factors beyond our control. Users assume responsibility for ensuring the confidentiality and security of their own devices and communications.

7. Intellectual Property

All content, including messages, responses, and proprietary information shared via the texting service, remains the intellectual property of our business. Unauthorized reproduction or distribution of this content is prohibited.

8. Modifications

We reserve the right to modify these terms and conditions at any time. Changes will be communicated to users with reasonable notice, and continued use of the texting service constitutes acceptance of the updated terms.

9. Dispute Resolution

Any disputes arising from the use of our texting service will be resolved through mediation or arbitration. By using the service, users agree to submit to the jurisdiction of New York.

10. Mobile Data & SMS Program

-To send promotional materials and to keep clients up to date with their taxes and other financial services.

Ex: "We are excited to inform you that the tax season officially begins on Monday, January 27. To ensure your tax return is processed efficiently, we recommend you start gathering all necessary documents. Text "STOP" to unsubscribe.

-You can cancel the SMS service at any time. Simply text "STOP" to (718) 841-0574. Upon sending "STOP" we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

-If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected]

-Carriers are not liable for delayed or undelivered messages.

-As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies.

-For questions about your text plan or data plan, contact your wireless provider.For privacy-related inquiries, please refer to our privacy policy: https://fgmultiservicescorp.com/privacy-policy-page

11. Contact Information

For questions, concerns, or further clarification about these terms, please contact us at:

Phone:

718-328-5400

Email:

[email protected]

Mailing Address:

968 Longwood Avenue Bronx NY 10459

Call

(718) 328-5400

Text

(718) 841-0574

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